Guide for Duty-Free (Zero Customs Duty) Products

Our partner directly ships the product, so you can receive it without any customs duty burden.

Once the payment is made, the local shipment starts immediately, so order cancellations and changes to order details (address/contact/option/quantity) are not possible.

For inquiries before payment, contact Hanpum Customer Service (CS). For inquiries after payment and shipping, our partner CS will promptly assist you.

The order quantity is forwarded to the partner, so preparation takes 1 to 3 days.

*For non-food products, partial tax may be imposed when purchased in California.

[Image: A black exfoliating glove with a red elastic wrist band, lying flat on a light surface with soft shadows.]

TIPS

Tips to Maximize the Product's Effectiveness!

1. Before using the black soap, thoroughly wet your skin with warm water.
The warm steam from the shower opens your pores and softens the dead skin cells, helping them to be easily removed.

2. It is normal if an unusual smell occurs.
Black soap is made without artificial fragrances, using only four ingredients including olive oil with 32 ppm, moisturizers, and cleansing agents.
The unique aroma comes from the natural fermentation of olive oil. It may seem unfamiliar at first but you will gradually get used to and enjoy it.

3. Suitable for both daily and special care.
Lather the black soap sufficiently in the shower ball and use it as your daily body wash.
For special care, try using the exfoliating glove once or twice a week along with the soap.

4. Use the exfoliating glove after creating a rich lather.
The foam helps reduce friction so the glove won’t irritate the skin.
For sensitive skin, be sure to rub the glove only after creating a rich lather with the black soap.

Warning

Black water may come out of the exfoliating glove.

Due to the characteristics of the black-dyed fabric, the dye may temporarily bleed when exposed to hot water.
This is a common trait of dyed fabrics and does not affect hygiene, durability, or function.

Glove Care Tips

1. Before first use, hand wash separately in lukewarm water.
2. After use, rinse thoroughly and dry in shade.
3. Do not leave wet on light-colored towels, clothing, or bath surfaces to avoid stains.

Q&A

Q. Is it harmful to the body if black water comes out when using gloves?

A. When using or washing dark black textiles for the first time, residual dye on the surface may mix with water and come out. This is a normal occurrence of surface fiber residue being washed off and does not lead to harm to the body with regular use of the product.

However, very sensitive skin may develop mild irritation such as itching or rash, so it is recommended to wash separately before first use.