Duty-Free ZERO Product Information

Our partner directly ships the product, allowing you to receive it without any customs duty burden.

Once payment is made and local shipment begins, order cancellation and changes to order details (address/contact/options/quantity) are not possible.

For inquiries before payment, please contact Hanpum Customer Service (CS). For shipping inquiries after payment, our partner CS will promptly assist you.

Since the order is placed with the partner according to the order quantity, the preparation period takes 1 to 3 days.

*For non-food products purchased in California, partial tax may be applied.

For inquiries after delivery ilwouleprweee@gmail.com

- This product is the 2025 model, the most recently produced genuine Ilwool.

- The product for North America operates at 110V.

- The average delivery time for Ilwool mats is West Coast: 3-5 days, East Coast: 5-7 days.

- The Ilwool mat is made using carbon heat wires (wrapped in charcoal), which is correct for a carbon mat that emits far infrared rays. Additionally, it is made from carbon sheet fabric that has been tested and approved by the FITI Testing & Research Institute, so it is indeed a carbon mat.

Precautions

1. Usage on mattresses made of latex or memory foam is prohibited.

2. The use of a dryer is prohibited.

3. Do not place the controller on the mat. There is a risk of overheating and product damage.

Special Price 1,000,000 KRW

[Image: Cozy, stylish bedroom interior with a neatly made bed and modern lamp]

Is the memory foam feeling hard and uncomfortable?

Experience the softness you've been longing for with our product.

Every customer's hands feel the softness

Soft and comfortable, making customers feel the difference right away.

Safe delivery guaranteed

Avoid damage during shipping with our special packaging system.

100% Made in Korea

Why choose our mattress?

• Firm yet soft support
• Excellent air circulation
• Durable materials for long-lasting comfort

Top rating on Naver Shopping No.1

Our customers give us a 5-star rating for quality and service.

The place where your tired body relaxes completely

Enjoy deep rest and rejuvenation every night.

Over 18,000 satisfied customers

Highly rated by those who have transformed their sleep with us.

Warning

Beware of counterfeit products imitating our brand. Always purchase from official sources.

[Image: Illustration of fake and real mattress packaging for guidance]

Special Point of Our Mattress

• Optimal balance between firmness and softness
• Advanced airflow system to keep you cool
• High-quality materials ensuring durability

VLEEP™

Electric Heating Pad for Neck & Shoulders

Electric Heating Pad with VLEEP™ Technology

Warmth that gently envelops your neck and shoulders

The heat is evenly distributed through the soft fabric to soothe your tired neck and shoulders.

Simple and convenient to use

• Easy to wear and adjust
• Convenient temperature adjustment with one button
• Auto shut-off after 60 minutes for safety

Healing heat therapy

Enjoy comfortable warmth anytime, anywhere with our portable electric heating pad designed to fit the shape of your neck and shoulders.

Specifications

Size: Neck & Shoulder Fit

Material: Soft, breathable fabric

Heating time: 60 minutes per use

Power: USB rechargeable

How to Use

1. Wear the heating pad around your neck and shoulders.
2. Press the power button to turn on.
3. Adjust the heat level as preferred.
4. After 60 minutes, the device will automatically shut off.

Benefits

• Relieves muscle tension
• Improves blood circulation
• Portable and easy to use at home or office
• Soft fabric enhances comfort

Battery Life & Charging

Up to 3 hours of continuous use on full charge.

Charging time: Approximately 2 hours with USB cable provided.

Included in Box

• VLEEP™ Electric Heating Pad
• USB Charging Cable
• User Manual

Customer Support

For inquiries, please contact our customer service center available from 9 AM to 6 PM.

Premium Quality Fabric Care

Innovative technology maintaining fabric softness

Capacity: 200g

Soft Touch Fabric Enhancer

Fabric care that cares.

Softens fabric and enhances scent.

Delicate and smooth texture.

For long-lasting freshness and comfort.

How to Use

• Use 20ml for a small load of laundry.
• Use 40ml for a regular load.
• Add directly to the fabric softener compartment.

Product Features

• Softens fabrics effectively without harming fiber.
• Long-lasting fragrance to keep clothes fresh.
• Compatible with all types of washing machines.

Materials

Contains natural plant extracts for gentle care.

Free from harmful chemicals that can damage fabric.

Washing Instructions

Machine washable with normal cycle settings.

Use with standard detergent for best results.

Customer Service

Contact us anytime for support or inquiries.

Customer satisfaction guaranteed - 9 years of trust.

Company History

9 years leading in fabric care quality and customer satisfaction.

Continuous research and development for better fabric care.

Certifications

Certified for safety and effectiveness by recognized organizations.

Storage and Precautions

Store in a cool, dry place away from direct sunlight.

Keep out of reach of children.

Return Policy

Returns accepted within 7 days of purchase if unopened.

Contact customer service for return process.