Shipping Policy Mobile
If you purchase products with different shipping types, they will be shipped separately according to each shipping type.

Express Shipping

“Directly from Korea, delivered with Hanpoom's sincere care.”

Shipping Policy 1

This is our standard direct-shipping method,
where products are packaged and shipped directly
from our local logistics center in Korea.

We safely deliver the quality and taste of Korea
to the U.S. while keeping everything fresh and intact.

Shipping Schedule

Shipping Policy 2

Shipping begins approximately 2 to 3 days after your order,
and you can track detailed shipping progress in My Page > Order Details.

Shipping Region

Shipping Policy 3

All regions in the United States, Taiwan, Hong Kong, Singapore, Australia, and New Zealand.
*Shipping to Guam (US) is not available.

Shipping Fee & Duties

Shipping Policy 4

United States – Free shipping on orders over USD 139; USD 30 shipping fee applies for orders below
Australia – Free shipping on orders over AUD 133.5; AUD 45 shipping fee applies for orders below
Hong Kong – Free shipping on orders over HKD 712; HKD 240 shipping fee applies for orders below
Taiwan – Free shipping on orders over TWD 2937; TWD 990 shipping fee applies for orders below
New Zealand – Free shipping on orders over NZD 160.2; NZD 54 shipping fee applies for orders below
Singapore – Free shipping on orders over SGD 124.6; SGD 42 shipping fee applies for orders below

View Detailed Pricing

U.S. orders only: A flat $10 customs duty applies per order for room-temperature shipping.

(For better value, we recommend purchasing multiple items together to save on customs duties.)

• Once shipping begins, a shipping confirmation email will be sent to the customer’s email address, and you can check the delivery status using the tracking number.

• If you order products with different shipping types together, you can see the items separated by shipping type in your cart. After placing the order, a separate tracking number will be assigned to each shipping type in My Page.

• Delivery may be slightly delayed due to carrier circumstances such as holidays or public vacations. Furthermore, shipments are not processed on weekends (Saturday–Sunday) and public holidays based on Korea Standard Time, as the shipping carriers are closed.

Free Shipping

“Hanpoom’s Premium Direct Shipping —
free delivery even for a single item, ensuring maximum value and convenience”

Shipping Policy 1

Your order is individually packed and shipped directly from Korea — and you get free shipping even when buying just one item!

Shipping Schedule

Shipping Policy 2

Shipping begins approximately 2 to 3 days after your order,
and you can track detailed shipping progress in My Page > Order Details.

Shipping Region

Shipping Policy 3

All regions in the United States, Taiwan, Hong Kong, Singapore, Australia, and New Zealand.
*Shipping to Guam (US) is not available.

Shipping Fee & Duties

Shipping Policy 4

These are products that qualify for unconditional
free shipping, even when purchasing only one item.

U.S. orders only: A flat $10 customs duty applies per order for Free Shipping (Moomoo Shipping) products.

(For better value, we recommend purchasing multiple items together to save on customs duties.)

• Once shipping begins, a shipping confirmation email will be sent to the customer’s email address, and you can check the delivery status using the tracking number.

• If you order products with different shipping types together, you can see the items separated by shipping type in your cart. After placing the order, a separate tracking number will be assigned to each shipping type in My Page.

• Delivery may be slightly delayed due to carrier circumstances such as holidays or public vacations. Furthermore, shipments are not processed on weekends (Saturday–Sunday) and public holidays based on Korea Standard Time, as the shipping carriers are closed.

US ONLY

Duty-Free Shipping

“Directly from the Source, Faster
and Free of Duties and Shipping Fees”

Shipping Policy 1

Shipped directly from our U.S. logistics center,you can receive your order with zero customs duties and no extra fees.

Shipping Schedule

Shipping Policy 2

Shipping begins approximately 2 to 3 days after your order,
and you can track detailed shipping progress in My Page > Order Details.

Shipping Region

Shipping Policy 3

All regions in the United States
excluding Alaska, Guam, and Hawaii.

Shipping Fee & Duties

Shipping Policy 4

These products qualify for free shipping, even when purchasing only one item and no separate customs duties will be charged.

• Once shipping begins, a shipping confirmation email will be sent to the customer’s email address, and you can check the delivery status using the tracking number.

• Orders with Mixed Shipping Types If you order products with different shipping types together, you can see the items separated by shipping type in your cart. After placing the order, a separate tracking number will be assigned to each shipping type in My Page.

• [Duty-Free Shipping: Room-temperature Products] - Delivery may be slightly delayed due to carrier circumstances such as holidays or public vacations. Furthermore, shipments are not processed on weekends (Saturday–Sunday) and public holidays based on U.S. Time, as the shipping carriers are closed.

• [Duty-Free Shipping: Frozen Products] - For frozen products that include a weekend, the shipping date may be delayed depending on the region to ensure safe delivery. Upon dispatch, the carrier will send an email that includes a tracking link. Please be sure to check your email inbox (including your spam folder) after placing your order.